Client Email Drafter
Turns a messy client situation into a polished, ready-to-send email. Now asks a few clarifying questions first.
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I spent four years explaining technology to the people who sign the checks. Now I build the technology too.
AI Solutions Consultant · Portland, OR

I spent four years in enterprise client success at INFUSE, coordinating delivery across 40-plus B2B accounts. My job was translating technical reality into language a client trusts, then turning a vague problem into a plan a team could ship. I cut client churn by 22%, held 95% retention, and generated over $250K in expansion revenue by spotting gaps and connecting the right people to close them. That was the job. Before that, a decade running operations and public-sector programs, the process-heavy environments where deployments actually live or die. Now I build the AI tools myself, and I can explain every line of them to the person signing the check.
Download resume (PDF)Turns a messy client situation into a polished, ready-to-send email. Now asks a few clarifying questions first.
Answers grounded in your own uploaded files, with citations.
I'm slowly trying to eat at every restaurant in Portland, a mission with no realistic end date. When I'm not eating, I'm hiking it back off, and I've gone deep enough into health and longevity to have opinions about sleep and zone 2 cardio. University of Oregon journalism grad, which explains why I can't write a sentence without editing it four times.
Currently: building ScoredThreads, tracking price drops, and pretending my aloha shirt collection has room for one more.
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